Pro and Enterprise Plans

The PRO and Enterprise plans from Acumbamail offer advanced tools to get the most out of your email marketing campaigns. Once you contract one or the other, you can consult at any time the extra features included in your plan from the My extras section in your rate details. In this article, we explain in detail how to use the features included in both plans:

In this article:

Sending to each subscriber at their most active time

Our system analyzes the previous behavior of each subscriber with your past campaigns, and each one will be sent at that time when statistically they are most likely to open the email within the next 24 hours from when you send the campaign. You will find this feature in step 5 of campaign creation and you will have to activate it before proceeding with the sending.

Automatic resending to non-openers

You also have the possibility to resend the campaign to those who have not opened it, with a new subject (you will not be able to resend it with the same subject as the first time), when the time you have configured for this in this same section has passed. You will find this feature in step 5 of campaign creation and you will have to activate it before proceeding with the sending.

Check the quality of your campaign

This feature will evaluate different parameters of your campaign.

SPF and DKIM signature

The configuration of DKIM and SPF and the verification of the sender's domain have a direct impact on deliverability. This analysis will indicate if both processes have been carried out correctly.


Analysis with SPAM Assassin

Spam Assassin is a tool that analyzes the factors that can make your shipment fall into SPAM filters. In case it finds any error that you should correct, it will indicate it in this section.

We will also analyze all the links included in your campaign, and that their corresponding URLs work correctly.

link analysis

Analysis of prohibited words

There are a series of words that it is advisable not to include neither in the subject nor in the body of the email, as they are commonly used in unwanted emails or illegal practices such as phishing. If you have included any of these words in your campaign, you can consult them in this section.

prohibited words

Analysis of the best time slot

Based on the data from your previous campaigns, we will analyze what is the best time slot for your campaigns to achieve more opening and interaction, and this time will be available for you to schedule your shipments.

best time slot

To activate this feature, select the option Calculate slot in the Extras on shipments section from the My extras tab:

List optimization

In the Lists section within the Newsletters section in the left panel of your account, double-click on one of your lists and go to the Advanced tab.

access advanced options in lists

With the Optimize list option, you will have access to a section where you can set parameters for your subscribers to be automatically removed in case they bounce a certain number of soft bounces, do not open X campaigns, do not open campaigns within a certain time, or do not click on links. This way, you will maintain a list with the most active subscribers and achieve a higher open rate and increase deliverability.

automatic list optimization

List quality

In the Lists section within the Newsletters section in the left panel of your account, double-click on one of your lists and go to the Advanced tab.

In the Analyze list quality section, you will be able to check the quality of the subscribers on your list. This analysis runs an internal algorithm that looks for emails likely to belong to purchased databases, hard bounces, spam traps (emails that use anti-spam services to detect low-quality lists), emails from temporary domains, blacklists, etc.

advanced list options

Once the analysis is complete, it will give you the option to remove those subscribers from your list. For security reasons, at no time are those subscribers shown. Once you confirm the removal of these subscribers, they will be automatically removed from the list and the process is irreversible.

Finally, the analysis tool will give your list a quality score.

list quality analysis

If you want to keep your list clean of low-quality emails at all times, remember to repeat this process every time you import to your existing list.

Facebook audiences

With this option, you can generate Facebook audiences from your subscriber lists to advertise your products and services through this social network.

To create an audience, you need to go to the Audiences tab within a specific subscriber list:

create an audience in facebook ads from acumbamail

Once there, you will need to click on Login Facebook to connect Acumbamail and your Facebook account. Select your account, grant the necessary permissions, and you will have linked Acumbamail to Facebook.

Next, click on New audience for your ads.

create custom audience in acumbamail

You will need to name your audience and select your company's ad account (you will need to have permission to it from your personal Facebook). Here you will have the option to sync the entire list with Facebook or just a segment you have previously created. Select the audience already created on Facebook where you want to add your subscribers and, finally, click on Add.

add facebook audience to acumbamail

Priority support

At Acumbamail, we are committed to providing the best assistance to all our clients. However, with the Enterprise plan, your inquiries will be prioritized when being answered and resolved.

Email marketing consulting

If you have a PRO plan subscribed, you will have the option to request a free email marketing consultation per month for us to examine your campaigns in detail and help you improve them in all aspects.

On the other hand, if you have an Enterprise plan, you can request a consultation with our team whenever you need it, and you will be assigned an Account Manager specifically dedicated to helping you optimize your email campaigns.

White label

These two plans also allow you to customize the platform and split your rate among several clients.

To learn how to create an agency account, you have all the information in this article.

Priority in the sending queue

Your campaigns will have priority in the sending queue, avoiding possible delays in case the volume of campaigns is higher than usual that day.

Tests on different devices

In the last step of campaign creation, you can perform a preview of the email on different devices, email clients, and browsers. Each test has an additional cost of two euros, but with the PRO and Enterprise plans, you will have 10 and 100 free tests per month respectively.

Dedicated IP

With the Enterprise plan, you have the option to send your emails from a dedicated IP. Once you have subscribed to the plan, contact our support team to proceed with its configuration.

Custom domain for landing pages

With both plans, you have the option to create and publish your landing pages using your own domain in the resulting URL. For more information, you can access our landing pages guide here.

Custom data processing contract

All our clients with a paid plan can sign a standard data processing contract, reviewed by our GDPR advisor to comply with all guarantees.

However, those clients with a PRO or Enterprise plan who, due to company policy, require modifications to that contract, or for us to review a specific one with our advisor, can contact our support team for us to review it. You can access more detailed information about our data processing in this article.


Check here the prices to subscribe to a PRO or Enterprise plan

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